Host / Server Assistant at The Read House Hotel

The Read House Hotel is seeking a professional, passionate, hospitality-minded Host/ Server Assistant at its fine-dining establishment, Bridgeman's Chophouse.

Chattanooga’s award-winning historic hotel, The Read House, has been hosting guests and visitors since 1872! Start a new career journey with classic elegance at The Read House Hotel!

WHAT WE HAVE TO OFFER

Location: 107 West MLK Blvd, Chattanooga, TN 37402

Salary: Host = $14.00 per hour / Server Assistant = $8.50 per hour + $Tips

Benefits:

• A Culture that Values Passion, Individuality, and Fun!
• Opportunities for Internal Growth and Development
• Paid Time Off (PTO)
• Paid Holidays
• Access to Earned Wages before payday
• Affordable Medical, Dental, & Vision Insurance Plans
• Company Provided & Voluntary Life Insurance
• Short & Long-Term Disability Insurance
• Accident & Critical Illness Insurance
• Employee Assistance Program
• Traditional 401(k) & Roth 401(k) with Employer Match up to 3.5%
• Referral Bonus Program
• Hotel & Restaurant Discounts at Avocet Hospitality Properties
• Employee Meal Option
• Starbucks Discount
• Garage Parking Discount

WHO WE ARE LOOKING FOR

You are willing to extend yourself into a dual role of Host and Server Assistant. As Host, you will be the first point of contact and first impression for each guest. You will ensure the guests' dining needs are met, including reservations, dietary needs, and special requests. When performing duties as Server Assistant, you will deliver prompt and accommodating service to guests at elevated level of service.

The Host/ Server Assistant position is part-time, evening hours. Bridgeman's Chophouse is open daily for dinner. Shift is 4pm - 11pm most days. Holidays may include special lunch and dinner shift times.

Primary Duties & Responsibilities

• Welcome guests to the restaurant in a warm and friendly manner
• Manage the seating chart and seat guests accordingly
• Monitor restaurant activity to determine seating and dining flow
• Answer phone calls, effectively communicating restaurant hours, availability, and policies
• Respond to guest inquiries and requests in a timely, friendly, and efficient manner
• Perform opening and closing duties as needed
• Assist with side work including, but not limited to: cleaning, stocking, folding silverware, etc.
• Assist servers to consistently deliver a quality experience for guests
• Prepare food stations and maintain organized and clean guest tables
• Serve food and drink to guests at the direction of the server
• Abide by all company and state guidelines regarding food handling and the sales and service of alcoholic beverages
• Clear, clean, and reset tables in preparation for arriving guests
• Act as a connection between front of house and back of house when necessary
• Maintain regular and punctual on-site attendance with the ability to work evenings, weekends, and holidays when business requires

Job Requirements

Education/ Experience:

• High school diploma or equivalent preferred
• Previous fine dining experience preferred

Certifications:

• TABC Server Permit required within 60 days of hire

Skills:

• Excellent communication skills with guests, team members, and management
• Proficiency in restaurant POS, reservation, and/or inventory applications
• Excellent organization, prioritization, and time management skills
• Strong observational skills

Physical & Mental Requirements:

• Ability to frequently lift, carry, push, pull, or otherwise move up to 10 pounds and occasionally lift, carry, push, pull, or otherwise move up to 20 pounds with or without assistance
• Ability to stand for extended periods of time, sometimes more than 8 hours
• Ability to hand-carry service trays with 3 covered entree plates
• Ability to apply commonsense understanding to carry out instructions.
• Ability to multitask and work effectively in a high-demand, fast-paced environment with changing variables
• Ability to apply patience and understanding to all persons and situations.
• Ability to perform well under pressure to meet the needs of guests, team members and/ or management

Work Environment:

• The work environment includes high guest contact; may involve varying conditions and circumstances with guests, staff, visitors, etc.
• The noise level in the work environment is usually low to moderate.

WHO WE ARE

The Read House:

The Roaring '20s are alive and prosperous in Chattanooga at the Historic Read House Hotel. We embrace the "Great Gatsby" era of grandeur and opulence and project the right balance of luxury and rebellious spirit in everything we do. At the Read House, service reigns supreme. We empower our team through support, growth and camaraderie which is instrumental in our culture of genuine hospitality and taking care of guests at every turn. Take the plunge, and be a part of this fun and exciting journey.

Bridgeman’s Chophouse:

This classic, upscale chophouse is named after Peter Bridgeman (aka “Peter Rabbit”). Mr. Bridgeman was one of the most well-known employees of The Read House for 47 years. He served locals and visitors alike and almost never forgot a name or a face. The restaurant was named in his honor for his dedication to guests of The Read House.

*2025 WINNER (2022, 2023, & 2024) Finalist for Chattanooga’s Best of the Best Hospitality Employer!*

Step Back In Time and Visit Us at The Read House Hotel! (www.thereadhousehotel.com)

EOE / DFWP